Do I need to supply boxes?
No, our company gives free boxes.
Do I need insurance?
Insurance is optional and recommended for added peace of mind.
It ensures that if items are damaged from any cause apart from during the move they are replaced or paid for.
Fast Removalist hold no responsibility for any damages incurred during the handling of the furniture.
We do however recommend checking with a reputable insurance specialists to gain insurance for your goods:
As a Backload customer, shall I expect my pick up or/and delivery time be 100% accurate?
No, the time is not 100% guaranteed when you choose a backload service ( shared truck).
As V.I.P customer, what shall I expect from Fast Removalists?
A red carpet service, which means we show up at the time you choose and deliver the day after at any time. The truck will be exclusively yours with no one sharing the truck with you.
You will receive door-to-door service. Also, you will have flexibility in deciding the date and time of when you want your move to occur.
faster delivery of your belongings than backloading as we will not go to other locations to pick up the items of other customers other than yours Your items are always handled by professional and fully-trained removalists Your items are wrapped and protected when handled by our removalists and transported in our trucks We have high-quality, well-maintained and reliable trucks to transport your items.
When Shall I finalize the payment of my job?
You need to finalize the payment on the delivery before we start unloading the items from the truck.
Do I need to wait a certain period of time before accepting my order?
No, because our service is speedy both on the road and catering to the customer’s needs.
After enquiring, how long is the response time?
In a matter of minutes, one of our representatives will contact you.
Is there a restriction to where I need removals?
No, removals are Australia wide.
Can I pay cash?
Yes, you can pay cash and a number of other ways including credit card and debit card and cheque – (must be cleared funds).
Do I have to pay travel time from your warehouse to my premises?
No, we will begin billing from the point of pick up What is the best time to move?
The best time to move is all year round. Non raining days are easier to cope with however the weather does not worry our trained workers. Often it is a much smoother and easier job to move whilst in summer.
What is the weight restriction on items?
There is no weight restriction on any item as we provide from 2 tonne vans to 16 tonne trucks.
Now that you offer Cleaning services, do we get a bonus discount when booking both removalist service and Cleaning?
Yes all bookings for both services come bundled into a value pack to save you even more money on moving.